Sunday, November 24th 2013 IMVU had a database failure. Those who had accounts stored on this Shard were surprised with missing inventory, friends, chat rooms and possibly their entire avatar. Some were given this message when attempting to login:
On November 28th Brett sent out this message to users who were directly affected:
I had one such alternate account that was affected. I only received 200 credits and one t-shirt although I did login daily, as directed in Brett's message. Ahhhh, such is IMVU.
The IMVU Forum has numerous threads dealing with users actual issues, including creator errors, and finally the apology itself from Brett. Brett is the VP of Engineering at IMVU where he leads the engineering and technical operations teams and was responsible for the operations infrastructure that successfully scaled from two machines to over 700 servers.
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